We offer services using evidence-based therapeutic approaches. We
favor an integrative approach which allows us to adapt services to the
specific needs of each individual client. We use the following
Experiential and humanistic approaches
EXAMPLES OF PROBLEMS FOR WHICH WE OFFER SERVICES
Mood disorders (e.g. depression, bipolar disorder)
Anxiety disorders (e.g. generalized anxiety, social anxiety, phobias, panic disorder, and obsessive-compulsive disorder)
Disorders related to traumatic stress (e.g. post-traumatic stress disorder, physical abuse, psychological abuse, sexual abuse, domestic violence, childhood abuse or neglect)
Difficulties related to life transitions (e.g. complicated grief, role transitions, becoming a parent, retirement, etc.)
Relational and interpersonal difficulties (e.g. couple distress, communication problems, infidelity, etc.)
Difficulty coping with emotions and stress
Low self-esteem and/or body image issues
Managing ADHD in adolescents and adults
We also offer specialized services for individuals who suffer from
Adjustment difficulties to a medical diagnosis or condition (e.g. cancer, cardiac or pulmonary diseases, diabetes, gastro-intestinal problems, etc.)
Pre- and post-natal issues (e.g. anxiety and post-partum depression, infertility, traumatic childbirth, termination of pregnancy, and perinatal grief)
Chronic pain and chronic fatigue
Women’s sexual health (e.g. sexual pain, decrease in sexual desire)
Payments are made at the end of each session. We accept payment by
cheque, debit or credit card.
Our services are not covered by the Ontario or Quebec Health
Insurance plans. However, our services are covered by the majority of
extended insurance plans. Please verify the details of your coverage
with your insurance provider. A receipt will be provided to you at the end of each session for your insurance claims purposes.
Please note that we have a 48-hour cancellation policy for all
appointments. If an appointment is cancelled less than 48 hours before it is scheduled to take place, fees will be applied.
For more information about the specific fees for our services (including
the psycho-educational assessment package), please contact us at
FEES AND CANCELLATION POLICY
HOW TO REFER
You do not need a doctor’s referral to access our services. You may contact us directly by calling us at 613.454.7770, or emailing us at firstname.lastname@example.org. However, please note that some insurance companies request a doctor’s referral to reimburse services. We strongly suggest that you verify with your insurance provider.
For health professionals, you may refer a patient by using this form referral document or by sending us your own referral document by email (email@example.com) or fax (613.454.7771).
WHAT TO EXPECT
Before the first appointment
Following your request for services, we will contact you by phone to ask
you a few questions about your needs, the type of services requested,
and to answer any questions you may have. You will then be matched to one of our clinicians based on the type of services requested and our
Before the first appointment, we will ask you to complete a short
demographic and health questionnaire. This information will help us
better identify your needs during the initial appointment. This
questionnaire can be downloaded here. Copies of this questionnaire will also be available in our waiting room.
At the first appointment
Most of our services start with an assessment of the presenting problem and your needs. Your clinician will ask you several questions about your current difficulties, your life circumstances, as well as on some elements of your personal history. You may also be asked to complete other questionnaires on different types of symptoms or personality traits. This helps us better identify factors that may contribute to the presenting problem and to develop a treatment plan that meets your specific needs. Following the assessment, and in a collaborative spirit, we will offer feedback on the results of the assessment and will make treatment recommendations. Success in therapy is contingent on the following factors: 1) feeling at ease with the clinician and his or her approach; 2) agreeing and being on board with the treatment plan; and 3) feeling like the treatment plan will help you reach your goals. If one of these criteria is not met, we encourage you to discuss this with your clinician.